1-888-333-6658 (SHAM)
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Customer Service

1. Shipping & Delivery
We use the best carriers in the business to make sure your order gets to you on time. From the Secure Shipping methods during the checkout process, you'll have the opportunity to choose from a variety of shipping options. The shipping rate and delivery time will vary based on the method you choose.
  • We usually ship within 24 hour of receiving cleared payment.
  • Orders placed on late Friday, Saturday and Sunday are shipped out on Monday.
  • Seller is not responsible for shipping service transit times. Transit times may vary.
2. Privacy & Security

Collecting Information about You:

There may be times (such as when you purchase or order a product, subscribe to a service, register to receive newsletter or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information,.. etc. We may also maintain a record of your product purchases.

Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc,.


In general, you can visit our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

 
Cookies:

Our web sites use "cookies.". A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our on-line merchants to track visits to and sales at our sites and to process your order, track your status in our promotions, and contests and/or analyze your visiting patterns.


If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of the web site or our services may not work if you delete or disable cookies.

 
Security:

We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your contact information that you share with us. 
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

 

ACCEPTANCE OF TERMS:

By accessing the web site SHAMIPTV.com, you (you, customer, user) agree to be bound by these terms of service, including without limitation, the SHAM IPTV Box Privacy Policy provided at our  SHAM IPTV website and any additional terms on the Site or provided in connection with a  SHAM IPTV Box receiver provided by or via us or otherwise via our services . If you do not agree to the Terms of Service, you may not activate or use the SHAM IPTV Box Services including without limitation all services made available via our Site and/or a Set Top Box receiver provided by or via us or other services provided by us. SHAM IPTV Box may, without notice, renew, modify or amend the Terms of Service from time to time. If you continue to use our services, then you accept such revisions.

 

DISCLOSURE OF INFORMATION:

shamiptv.com reserves the right at all times to disclose any information as SHAM IPTV Box deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove or restrict any information or materials, in whole or in part, in shamiptv.com sole discretion.

Policy Changes:

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. Your continued use of our web site or services constitutes your consent to be bound by the revised Privacy Policy.

3. Returns & Replacement: 
If you are not satisfied with our service, you may return Your Arabic IPTV BOX to us within one week of receiving the item.
  • Buyers are responsible for shipping cost.
  • Shipping cost is not refunded.
  • Restocking fee %10 must be paid by customer when he return the box within the free trail.
4. Warranty
  • Your Arabic IPTV BOX  comes with a one year warranty ,It means that if your box stops working because of a hardware’s defect, we will Fix it or replace it for free .
  • However, damages caused by power, heat, wrong handling, and spilled liquids or similar is not covered.
5.Payment, Pricing & Promotions

PAYMENT:

Your payment is handled by Authorize.Net  “The most secured & favorite way to pay online in the world ”

For any questions about billing or support,  Please contact us by phone or email:

1-888-7773360

info@yourarabiciptv.com

Pricing :

Our Prices are guranteed, No one in the Market can Provide the Same Excellent Service with the lowest price .

Promotions :

Please keep following us on Facebook-twitter to get the Promotions that provided by our company .

6.Viewing Orders
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7.Updating Account Information
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8. SetUP Guide
Setup Guide details